Refund Policy
We want you to love playing with Keybloom. If it isn’t right for you, we’ll make it right.
14-day money-back guarantee
If you’re not happy with your subscription, you can request a full refund within 14 days of your first payment for a new subscription — no questions asked.
Renewals
You can cancel at any time to stop future renewals. If a renewal charge happened and you didn’t mean to renew, contact us within 14 days of that charge and we’ll refund it if you haven’t used the paid features since it renewed. Outside these windows, payments are generally non-refundable, but you keep access until the end of the period you’ve paid for.
Your legal rights
This policy doesn’t affect your statutory rights. If you live in the EU, EEA or UK, you have a legal right to withdraw from your purchase within 14 days; our guarantee above covers this period in full.
How to request a refund
All orders are processed by our reseller, Paddle.com, the Merchant of Record, who issues refunds on our behalf. To request one:
- reply to your receipt email from Paddle, or visit paddle.net and look up your order; or
- email us at hi@langotalk.com with the email address you used to purchase.
Refunds go back to your original payment method, usually within 5–10 business days, depending on your bank.
How to cancel
Use the “manage subscription” link in your Paddle receipt email, or visit paddle.net. Cancellation stops future charges, and you keep access until the end of the current billing period.